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Terms & Conditions

USER AGREEMENT

These terms and conditions specify the agreed terms of use for the sportize.com.au (Website). This agreement is between you, the person accessing and/or using the Website (You) and Sportize (ABN 97 603 313 284).

The Website is owned and operated by Sportize. Your access to or use of the Website is subject to Your agreement to and compliance with these terms and conditions.

By accessing and/or using the Website, You indicate Your acceptance of these terms and conditions. If You do not accept these terms and conditions, You must stop using the Website immediately.

Sportize may amend these terms and conditions from time to time, and will publish such amended terms and conditions on the Website. Your continued use of the Website after such amendment will constitute acceptance of the amended terms and conditions by You.

Sportize reserves any rights not expressly granted in these terms of use.

The website may contain errors, faults and inaccuracies and may not be complete and current. Sportize makes no representations or warranties of any kind, express or implied as to the operation of this Website or the information, content, materials or products included on this Website, except as otherwise provided under the applicable laws.

 

INTELLECTUAL PROPERTY RIGHTS

Copyright

Unless otherwise stated, this Website and its contents are subject to copyright. The copyright is owned by Sportize You may use, copy and print parts of this Website solely for Your personal, non-commercial use. Except as permitted by the Copyright Act 1968 (Cth), You must not reproduce, distribute, modify, display or publish this Website or any of its contents, without the prior written consent of Sportize.

Trademarks

The Website contains trademarks that are owned by Sportize or its affiliates and protected by the law. The use and reproduction of these trademarks is strictly prohibited without the prior written consent of Sportize.

Limitation of Liability

To the fullest extent possible at law, we exclude all liability to You or anyone else for loss or damage of any kind or nature relating in any way to the Website including, but not limited to, loss or damage you might suffer. Otherwise, neither Sportize, nor its affiliates, directors, officers, employees, agents, contractors, successors or assignee will be liable for any damages whatsoever arising out of, or in any way related to, the use of this Website and any third-party websites linked to this Website. This limitation applies to direct, indirect, consequential, special, and punitive or other damages You or others may suffer, as well as damages for loss of profits, business interruption or the loss of data or information.

 

OUR PRODUCTS

Ordering

Sportize retains the legal and beneficial ownership of all goods until the account is fully paid and satisfied.

You must ensure that all information provided to us is true and accurate. It is your responsibility to check your order, design and names before approving the order.

Our aim is for a 3-4 week turnaround time from the date you place your order. We are not responsible for delays beyond our control.

We require a 50% deposit with your order and remaining 50% must be paid before delivery or on pickup.

Our minimum order quantity:

  • Boxing and martial arts gear is 20 units
  • Garment minimum is 10 units of any one type of fabric, and includes any two colors, or printing two sizes for screen-printing and embroidered garments. For example, you can get one six inches print at front and 12 inches at back for screen printing. Or six inches of Embroidery on the front of an embroidered garment.
  • Extra printing and embroidery will incur extra charges.
  • Sublimated garments can get unlimited sizes and unlimited printing.

 

Prices

All prices are in Australian Dollars and exclude GST, unless stated otherwise.

Unless otherwise stated, all amounts and prices provided in a Quote or otherwise are exclusive of GST.

All quotes are valid for a period of 30 days.

Where specifications, drawings or other particulars are provided by you, our price is based upon estimates of quantities required. If any adjustment in quantities is required, the price stated in any Quote is adjusted on the unit rate basis as stated in the Quote.If the Quote is older than 30 days at such price as we shall reasonably determine having regard to the usual price at that time.

Design

We encourage you to provide all your design information as early as possible.

All logos/artwork should be provided in PDF, AI, CDR, DOCS, or JPEG files.

Artwork and designs must be in High Resolution. Additional costs will be charged to modify.

Unique/personal numbers, name or initials are included in the cost of your garment.

Names/words must be supplied exactly how you want them displayed on the garment or gear. This includes all spelling, upper/lowercase letters, symbols, etc.

Exceeding four design changes may incur an additional $25 fee. It is your responsibility to check accuracy before you place your order.

Freight and Delivery

The cost of freight is charged to the customer unless otherwise agreed, or your order meets free delivery requirements.

All orders above $1000 will receive free delivery Australia wide. A delivery fee will be charged for all orders under $1000 AU.

International orders will incur a freight charge depending on location. Contact us to get an indication of cost at info@sportize.com.au

Shortages and Order Issues

For shortages, errors or damaged goods head office must be notified within 7 days of the invoice date. Failure to do so may invalidate any claim.

Accounts and Invoicing

For customers with a credit facility please note the accounts are strictly 28 days and are payable by the end of the calendar month following the date of the invoice.

If our accounts are not paid in full by their due date, we may charge you interest on the unpaid amount at the rate of 15% per annum.

If customer accounts are not paid in full by their due date, we may charge interestat the rate of 15% per annum. An administration fee of $20 will be charged on all accounts exceeding 28 days overdue, and will be incurred each 28 days whilst the account remains outstanding.

Credit may be refused for accounts regularly exceeding our terms.

We reserve the right to withhold delivery of goods should an account become overdue and until such time as overdue monies have been paid in full.

The Customer agrees that all expenses, costs, disbursements and legal fees incurred by Sportizein recovering any outstanding monies due from the Customer, or in enforcing our rights under these Terms, must be paid by the Customer.

Product Warranties

The Australian Consumer Law gives a number of consumer guarantees for Australian consumers. We follow the structure of those guarantees in dealing with claims for defects. In a general sense (without limiting the consumer guarantees) for our products that means we must provide you with products of an acceptable quality. What that means can vary from product to product and takes into account both the type of product, its intended use and the cost of the product.

We deal with claims for faulty product on a case by case basis. In assessing a claim, we take into account a range of factors including (but not limited to):

  • Intended use vs actual use
  • Length and frequency of use
  • Type of fault – major or minor
  • Is fault repairable?
  • Is there any evidence of misuse?

As a matter of both style and philosophy we are more than happy to work through any situation and always strive to provide not only fair and equitable solutions but try and help our customer provide their customers with positive customer experiences.